Sandcastle Cottage, Crail
Terms and Conditions of Let
- Strictly NO pets allowed as owner has allergies.
- No smoking in the cottage.
- The owners do not accept liability for loss or damage to guests’ personal belongings, and any belongings left behind at the end of the let will only be returned if the cost of postage is met.
- The number of persons occupying the cottage should not exceed five (plus infant in travel cot).
- Entry to the cottage will be granted at 2pm on the first day of the let. The cottage must be vacated by 10am on the last day of the let. The right is reserved to charge for an extra day if guests have not left by the time required, or if they arrive before 2pm on the first day of the let.
- The cottage will be in a clean and tidy condition on arrival and guests are requested to leave it in like condition. The right is reserved to make a charge for additional cleaning if the property has not been left reasonably clean.
- The right is reserved to make an additional charge when excessive electricity is used. Guests are expected to use electricity as they would in their own home: by switching off appliances which are not required; by turning off the heating in warm weather; by keeping the windows closed in cool weather, etc.
- In respect of breakages, loss or damage, guests should report any deficiency which they notice on arrival, and any which occur during their visit. Where appropriate, guests will be liable to pay the replacement cost of the item broken, lost or damaged.
- Any defects should be reported immediately to the owner. The owners reserve the right to enter the property at any reasonable time for the purposes of inspection, repair work, etc.
- The £100 advance payment made at the time of booking is not refundable. Payment in full for the let is due six weeks prior to commencement of the let, and failure to pay by this date will be deemed a cancellation. After full payment is made, refunds will not be given. It is suggested that guests arrange holiday insurance against possible cancellation after payment has been made. For short-notice bookings made less than 6 weeks prior to the let, payment in full is required immediately to secure the booking and no refunds will be given thereafter.
- From January 2014, we will waive the damage deposit of £100 required at the time of settlement of the balance of the rental. However, the owners reserve the right to make a charge of up to £100 to cover breakages or damage to property, or extra cleaning should the property not be left in a clean and tidy condition.
- At Sandcastle Cottage we operate a strict recycling policy. Guests are expected to recycle their waste using the four bins provided and ensure waste is collected on bin day by putting out the relevant bin. We reserve the right to charge an uplift charge on those guests who do not respect our recycling policy by leaving large amounts of waste in bins or in the cottage after their stay.